Tech Mahindra Mega Walk-In Customer Support Hiring
Tech Mahindra is conducting a Mega Walk-In recruitment drive for Customer Support Executive positions in Hyderabad. This is a full-time and permanent customer support opportunity suitable for freshers as well as candidates with prior experience. The company is looking for candidates who can communicate effectively with customers and provide professional support through voice-based customer service.
The current opportunity is based at Pranava One Building in Hyderabad, located beside Erramanzil Metro Station. The work mode for this position is work from office, and candidates selected for the role will be expected to work from the Hyderabad office.
The position is open to candidates with 0 to 1 years of experience, and the listed salary range is ₹2 to ₹3 Lacs per annum. The recruitment drive has approximately 200 openings, making this a significant walk-in hiring opportunity for candidates searching for customer support jobs, voice process jobs, BPO jobs, BPM jobs, customer service jobs, and fresher jobs in Hyderabad.
Tech Mahindra Customer Support Executive Job
The Customer Support Executive position at Tech Mahindra is designed for candidates who enjoy interacting with customers, understanding their concerns, resolving queries, and providing a positive customer experience. The role primarily involves handling customer calls and assisting customers with their questions and service-related concerns.
Candidates will be expected to communicate professionally with customers, understand the issue being reported, provide appropriate assistance, and maintain a high standard of customer service. Strong communication and customer-handling abilities are therefore important for success in this position.
This is a voice and customer support opportunity within the BPM and BPO industry. Candidates who are looking to begin their careers in customer service, voice process, customer care, customer handling, service operations, or customer success can consider this opportunity based on their eligibility.
About Tech Mahindra
Tech Mahindra is a major technology and business services organization that operates across technology, digital transformation, business process services, customer experience, consulting, engineering, and enterprise solutions.
The company provides career opportunities across multiple business functions, including technology, customer support, business process management, operations, service delivery, and digital services. For candidates starting their careers, customer support roles can provide exposure to professional communication, customer handling, business processes, service operations, and corporate work environments.
The Customer Support Executive opportunity provides candidates with the chance to work in a structured customer service environment while developing communication, problem-solving, customer handling, and professional workplace skills.
Job Location in Hyderabad
The Tech Mahindra Mega Walk-In Customer Support hiring is being conducted at Pranava One Building, 6-5-654, Punjagutta Road, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana 500082.
The location is beside Erramanzil Metro Station, making the workplace accessible for candidates travelling through Hyderabad's public transportation network.
The position is work from office, so candidates should be prepared to attend the Hyderabad office regularly after selection. Candidates searching specifically for work-from-office customer support jobs in Hyderabad, voice process jobs in Hyderabad, BPO jobs near Punjagutta, customer care jobs near Somajiguda, or fresher jobs near Erramanzil Metro Station may find this opportunity relevant.
Walk-In Interview Dates and Timing
The Mega Walk-In recruitment drive is scheduled from August 31, 2026, to September 4, 2026. The listed walk-in timing is from 9:30 AM to 5:30 PM.
Candidates interested in attending the recruitment drive should carefully check the walk-in dates and timing before travelling to the venue. Since walk-in hiring events can involve candidate screening, interviews, assessments, and document verification, applicants should arrive prepared with an updated resume and the information required for the recruitment process.
The recruitment listing identifies Srivani as the contact person and provides a contact number for candidates who need additional information regarding the walk-in opportunity.
Customer Support Executive Responsibilities
The Customer Support Executive will primarily handle customer calls and assist customers with their queries. The role requires candidates to listen carefully, understand the customer's concern, identify the appropriate response, and provide professional assistance.
Customer handling is an important part of the position. Candidates should remain polite and professional while communicating with customers and should be capable of dealing with different types of customer questions and situations.
The role also requires candidates to focus on customer satisfaction. Providing excellent customer service means understanding the customer's problem, communicating clearly, offering the appropriate resolution, and ensuring that the interaction is handled professionally.
Voice Process Customer Service
The position is categorized under Voice / Blended – Other and is associated with customer support and voice process work. Candidates should therefore be comfortable communicating with customers over telephone or voice-based support channels.
Voice process roles require clear pronunciation, good listening ability, professional communication, confidence, patience, and the ability to handle conversations effectively. Candidates should be able to understand customer requirements and communicate solutions in a simple and professional manner.
Candidates who are interested in voice process jobs, international voice process jobs, domestic voice process jobs, customer care executive jobs, call center jobs, customer service executive jobs, and BPO jobs can consider this opportunity if their skills match the requirements.
Communication Skills Requirement
English communication is mandatory for this position. Candidates are also expected to have communication ability in Hindi and any other language as applicable to the role.
Strong communication is important because the Customer Support Executive will interact directly with customers. Candidates should be able to understand spoken communication, respond clearly, explain information, and maintain a professional tone throughout customer interactions.
Good communication can also help candidates perform better during the selection process, particularly because the recruitment process includes a communication assessment.
Eligibility for Freshers
The opportunity is suitable for freshers as well as experienced candidates. The listed experience range is 0 to 1 years, making this an entry-level customer support opportunity for candidates who are beginning their professional careers.
Fresh graduates who have good communication skills and are interested in customer service can consider attending the walk-in interview. Candidates without previous BPO or customer support experience can focus on their communication abilities, confidence, willingness to learn, customer-handling skills, and professional attitude.
The listing indicates that Any Graduate candidates can apply. The education section also states that graduation is not required under the UG field, so candidates should carefully verify their eligibility with the recruitment team at the walk-in venue before proceeding.
Work Schedule
The Tech Mahindra Customer Support Executive position follows a five-working-day schedule with two rotational weekly offs. Candidates should therefore be comfortable working on a rotational weekly-off schedule rather than expecting fixed Saturday and Sunday holidays.
The role also involves rotational shifts. Candidates should be prepared to work different shifts according to business and customer support requirements.
Applicants should carefully consider their availability for rotational shifts and rotational weekly offs before attending the interview. Flexibility with working hours can be important for customer support and BPO operations because services may operate across different schedules.
Selection Process
The recruitment process for the Tech Mahindra Customer Support Executive position includes HR screening, an operations round, and a communication assessment.
The HR screening stage may focus on basic eligibility, communication, career interest, availability, and other recruitment-related details. Candidates should be prepared to discuss their educational background, experience, strengths, communication skills, and reasons for seeking a customer support career.
The operations round is expected to assess the candidate's suitability for customer support work and their ability to handle the responsibilities associated with the position. Candidates should be prepared to demonstrate customer-handling ability, problem-solving, confidence, and professional communication.
The communication assessment is particularly important because effective English communication is mandatory for the position. Candidates should be prepared to demonstrate their ability to understand questions, respond clearly, communicate confidently, and maintain professional conversations.
Salary and Employment
The listed salary range for the Tech Mahindra Customer Support Executive opportunity is ₹2 to ₹3 Lacs per annum. The position is full-time and permanent.
The final compensation and employment conditions should be confirmed with the recruitment team because salary and other employment details can depend on the specific process, candidate profile, business requirement, and applicable company policies.
Candidates should verify all employment details directly during the official recruitment process before accepting an offer.
Documents and Resume Preparation
Candidates attending the Mega Walk-In should carry an updated resume that clearly presents their educational qualifications, communication skills, work experience if applicable, customer service experience, technical knowledge, internships, certifications, and other relevant information.
The job listing specifically instructs candidates to write “SRIVANI” on the top of the resume. Candidates attending this particular walk-in should follow that instruction so that their application can be identified according to the recruitment process.
Freshers should make sure their resumes clearly communicate their strengths even if they do not have previous work experience. Communication skills, academic background, internships, projects, customer-facing experience, language skills, certifications, and willingness to work rotational shifts can be relevant information to present.
Customer Handling Skills
Customer handling is one of the most important skills for this role. A Customer Support Executive should be able to listen to customers, understand their requirements, respond professionally, and provide appropriate assistance.
Candidates should be comfortable dealing with different customer personalities and situations. Some interactions may be straightforward, while others may require patience, careful listening, empathy, and clear explanations.
A strong customer service professional should focus on solving the customer's problem while maintaining a positive and respectful conversation. Candidates who naturally enjoy helping people and solving customer concerns may find this type of role suitable.
Career Opportunities in Customer Support
A Customer Support Executive role can provide an entry point into the broader customer service, BPM, BPO, operations, and service management industry. Professionals can develop practical experience in customer communication, issue resolution, service processes, documentation, customer satisfaction, and business operations.
With experience and strong performance, professionals may explore future opportunities in customer service, quality analysis, process training, team leadership, customer success, service operations, technical support, process management, and other related areas depending on their skills and career goals.
For fresh graduates, gaining experience in a structured corporate customer service environment can also help develop professional communication, teamwork, time management, problem-solving, and workplace discipline.
Understand the Job Role
Before attending the Tech Mahindra Mega Walk-In, candidates should carefully understand that this is a Customer Support Executive position focused on handling customer calls, resolving customer queries, and providing excellent customer service. The position is categorized within Voice / Blended customer support and requires candidates to communicate directly with customers.
Candidates should understand that customer support work requires patience, confidence, active listening, professional communication, and the ability to handle different customer situations. The role is not simply about answering calls; candidates must understand customer concerns and provide appropriate assistance while maintaining service quality.
Applicants should also understand the work arrangement and schedule. This is a work-from-office permanent position in Hyderabad with five working days, two rotational weekly offs, and rotational shifts. Candidates should be comfortable with this working pattern before attending the recruitment drive.
Candidates should also prepare for the selection process, which includes HR screening, an operations round, and a communication assessment. Strong English communication is mandatory, and candidates should be ready to demonstrate their communication ability during the recruitment process.
Match Your Skills
Candidates should compare their own skills with the requirements of the Tech Mahindra Customer Support Executive opportunity before attending the walk-in interview. Important areas to evaluate include English communication, Hindi communication, customer handling, voice process ability, listening skills, confidence, problem-solving, patience, and willingness to work rotational shifts.
Freshers should focus on their communication and interpersonal skills even if they do not have previous customer support experience. Candidates with previous experience in BPO, call centers, customer service, customer care, voice process, sales, technical support, or service operations should highlight their relevant experience on their resumes.
Candidates should also consider whether they are comfortable working from the Hyderabad office and following the five-day work schedule with rotational weekly offs and shifts.
Check Your Eligibility
Before attending the walk-in interview, candidates should verify that they meet the eligibility conditions provided in the job listing. The opportunity is open to freshers and experienced candidates, with the listed experience range of 0 to 1 years.
The listing states that Any Graduate candidates are welcome and also specifies English, Hindi, and any other applicable language communication as mandatory. Candidates should therefore ensure that they are confident in the required languages and are capable of communicating professionally with customers.
Applicants should also confirm their availability for the Hyderabad work-from-office arrangement, rotational shifts, and rotational weekly offs. Checking these conditions before attending can help candidates determine whether the position is suitable for their circumstances.
Be Ready With Your Documents
Candidates should prepare an updated resume before attending the walk-in. The resume should clearly highlight educational qualifications, communication skills, customer service skills, work experience if available, language abilities, internships, certifications, and other relevant information.
Candidates should specifically follow the instruction in the vacancy to write “SRIVANI” on the top of the resume. This should be done for this particular recruitment drive as mentioned in the job posting.
Applicants should also carry any commonly required identification and educational documents they may need during the recruitment process. Candidates should verify the exact document requirements with the recruitment contact before attending if they are uncertain.
Why Freshers Can Consider This Walk-In
The Tech Mahindra Mega Walk-In can be an attractive opportunity for fresh graduates and entry-level candidates who want to start their careers in customer service and business process operations.
The position offers a permanent full-time employment opportunity and provides candidates with practical exposure to customer communication, customer handling, issue resolution, service operations, and professional workplace processes.
Candidates who are confident communicators and comfortable with voice-based customer interaction may find this opportunity particularly relevant. The large number of listed openings also makes the recruitment drive significant for candidates actively searching for entry-level customer support opportunities in Hyderabad.
Walk-In Interview Information
The Tech Mahindra Mega Walk-In for Customer Support is scheduled from August 31, 2026, through September 4, 2026, between 9:30 AM and 5:30 PM.
The venue is Pranava One, 6-5-654, Punjagutta Road, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana 500082, located beside Erramanzil Metro Station.
The recruitment listing identifies approximately 200 openings. Candidates interested in attending should verify the latest walk-in information and recruitment instructions before travelling to the venue, particularly because walk-in schedules and hiring requirements can change.
The listed recruitment contact is Srivani, and the job listing provides a contact number for candidates seeking additional information.
Final Job Summary
Tech Mahindra is conducting a Mega Walk-In recruitment drive for Customer Support Executive positions in Hyderabad. The opportunity is full-time and permanent and is suitable for freshers and candidates with limited experience. The listed experience requirement is 0 to 1 years, and the salary range is ₹2 to ₹3 Lacs per annum.
The role involves handling customer calls, resolving customer queries, providing excellent customer service, and working within a voice or blended customer support environment. Strong English and Hindi communication skills are mandatory, and candidates should have the confidence and patience required to handle customers professionally.
The position is work from office at Pranava One Building in Somajiguda, Hyderabad, beside Erramanzil Metro Station. The work schedule consists of five working days, two rotational weekly offs, and rotational shifts.
The selection process includes HR screening, an operations round, and a communication assessment. Candidates attending the walk-in should carry an updated resume and follow the specific instruction to write “SRIVANI” on the top of the resume.
For candidates searching for Tech Mahindra jobs, customer support jobs in Hyderabad, fresher jobs in Hyderabad, voice process jobs, BPO jobs, BPM jobs, customer service executive jobs, call center jobs, customer care jobs, and entry-level permanent jobs, this walk-in recruitment can be considered based on their eligibility and willingness to work in a rotational-shift office environment.
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