Hexaware Technologies has announced a Walk-in Recruitment Drive for International Voice Process Executives in Chennai, offering an excellent opportunity for freshers and experienced professionals with 0 to 4 years of experience. Candidates who are looking to build a career in customer support, international voice process, BPO, IT services, customer success, and technical support can attend the walk-in interview scheduled from 8th September to 10th September 2026. The company is looking for enthusiastic individuals with excellent English communication skills, a customer-first attitude, and the willingness to work in a dynamic international support environment.
The recruitment drive will be conducted at Hexaware Technologies, Featherlite, 200 Feet Road, Pallavaram, Chennai, between 10:30 AM and 3:30 PM. The company has announced 30 openings for the role of Customer Support Executive (International Voice Process). According to the recruitment details, freshers will receive a salary of ₹2.5 LPA, while candidates with relevant International Voice Process experience may receive up to ₹5 LPA, depending on their experience and performance during the selection process. Immediate joiners are preferred, and applicants are advised to mention "JUDE" at the top of their resume while attending the walk-in interview.
About Hexaware Technologies
Hexaware Technologies is a global IT services and digital transformation company that delivers technology-driven business solutions to clients across multiple industries. The organization provides services in cloud computing, automation, customer experience, artificial intelligence, application services, digital engineering, business process services, and enterprise technology solutions. With operations across various countries, Hexaware offers professionals the opportunity to work in fast-paced environments while supporting international customers and global businesses.
For fresh graduates and early-career professionals, Hexaware provides an opportunity to develop communication skills, customer relationship management abilities, business process knowledge, and international client handling experience through structured training and continuous learning.
About the Customer Support Executive Role
The Customer Support Executive – International Voice Process position focuses on providing high-quality customer service through voice-based interactions with international customers. Associates will be responsible for handling inbound and outbound calls, understanding customer concerns, resolving issues efficiently, and ensuring customer satisfaction throughout every interaction.
The role requires candidates to communicate confidently in English while maintaining professionalism, empathy, and accuracy. Since customers belong to international markets, employees must demonstrate excellent grammar, pronunciation, listening skills, and problem-solving abilities.
This opportunity is suitable for candidates interested in developing careers in international customer support, voice process operations, customer success, business process outsourcing (BPO), and IT-enabled services.
Key Responsibilities
Selected candidates will be responsible for handling customer interactions through international inbound and outbound voice calls. Their primary objective will be to understand customer requirements, provide accurate information, resolve queries efficiently, and maintain high service quality standards.
Customer Support Executives are expected to communicate clearly, document customer interactions accurately, and ensure that every conversation reflects professionalism and a customer-centric approach. Employees should remain calm while addressing customer concerns and work toward achieving quick and effective resolutions.
The role also involves maintaining quality standards, following company processes, meeting productivity expectations, and contributing positively to customer satisfaction metrics.
International Voice Process
The International Voice Process involves interacting directly with customers over telephone calls, primarily supporting clients from overseas markets. Since customers may belong to different countries, associates are expected to communicate fluently in English while maintaining proper pronunciation, clarity, and professionalism.
Unlike domestic customer support, international voice processes require stronger communication abilities because employees regularly engage with customers having different accents, cultures, and expectations. Candidates should therefore possess confidence while speaking, active listening skills, and the ability to respond politely under various situations.
Working in an international voice process also helps professionals improve communication skills, business etiquette, problem-solving abilities, and exposure to global customer service standards.
Desired Candidate Profile
Hexaware is inviting applications from freshers as well as professionals with up to four years of experience in inbound or outbound international voice processes.
Candidates should possess excellent English communication skills with proper grammar, sentence construction, pronunciation, and fluency. They should be able to communicate effectively both verbally and in writing whenever required.
Applicants should also be comfortable working in a professional office environment, collaborating with team members, and maintaining high levels of customer satisfaction.
Immediate joiners will receive preference during the recruitment process.
Educational Qualification
The recruitment details mention Any Graduate as the required educational qualification. Candidates who have completed their graduation from recognized institutions are eligible to participate in the recruitment drive.
Applicants should ensure they carry updated educational documents and resume copies while attending the interview process.
Freshers Can Apply
Fresh graduates looking for their first corporate opportunity are encouraged to attend this walk-in drive. Since the role offers structured customer service exposure, it provides an excellent platform to develop communication skills, customer handling abilities, corporate professionalism, and international business exposure.
Freshers who demonstrate confidence, willingness to learn, and strong communication abilities can build long-term careers in customer support and business operations.
Experience Required
Candidates with 0 to 4 years of experience are eligible to apply. Professionals having prior experience in International Voice Process, Customer Support, BPO, Call Center Operations, Customer Success, or Technical Support may receive additional consideration based on their relevant experience.
Experienced candidates should be prepared to discuss previous responsibilities, customer handling experience, process knowledge, and performance achievements during the interview.
Salary Details
According to the recruitment information:
Freshers: ₹2.5 Lakhs Per Annum
Experienced International Voice Process Candidates: Up to ₹5 Lakhs Per Annum
The final compensation package will depend on the candidate's experience, interview performance, and company policies.
Work Location
The job location is Chennai, and this is a Work From Office opportunity.
Candidates should therefore be willing to relocate to Chennai if they currently reside elsewhere. The recruitment details specifically mention that applicants currently living in Chennai will be preferred. However, outstation candidates who are ready for immediate relocation may also be considered.
Work Schedule
Selected candidates should be comfortable working five days a week with two rotational weekly offs.
The recruitment details also specify that employees should be willing to work rotational shifts aligned with Australian business timings. Candidates should carefully evaluate their availability before participating in the recruitment process.
Immediate Joiners Preferred
Hexaware has clearly mentioned that immediate joiners are preferred for this recruitment drive. Candidates who can join soon after receiving an offer may have an advantage during the hiring process.
Applicants should provide accurate information regarding their notice period and joining availability during the interview.
Interview Process
The recruitment process consists of multiple evaluation stages designed to assess communication skills, customer handling ability, and overall suitability for the role.
The interview rounds include:
HR Round
Operations Round
Technical Assessment
Candidates should prepare for questions related to communication, customer service scenarios, grammar, confidence, problem-solving, and general professional awareness.
Walk-in Interview Schedule
The Hexaware Walk-in Recruitment Drive will take place from:
Walk-in Dates: 8th September 2026 to 10th September 2026
Interview Time: 10:30 AM to 3:30 PM
Candidates are encouraged to arrive early to complete registration and documentation before participating in the interview process.
Walk-in Venue
Hexaware Technologies
Featherlite, 200 Feet Road
Pallavaram
Chennai
Applicants should carry updated resumes and necessary educational documents while attending the interview.
Important Instructions
Candidates attending the recruitment drive should mention "JUDE" at the top of their resume for reference purposes.
Applicants should also carry photocopies of all required documents because shortlisted candidates may undergo background verification.
Candidates relocating from outside Chennai should ensure they are available for immediate joining if selected.
Communication Skills
Excellent English communication remains the most important requirement for this role.
Candidates should focus on:
Grammar
Sentence construction
Pronunciation
Listening skills
Fluency
Confidence while speaking
Professional customer interaction
Practicing mock customer conversations before attending the interview can significantly improve interview performance.
Career Growth
Working at Hexaware Technologies provides professionals with opportunities to gain practical experience in international customer service operations, customer relationship management, communication, business processes, and corporate work culture.
Employees who consistently perform well may receive opportunities to develop into senior customer support roles, quality analysis, training, team leadership, operations management, customer success management, and other business process functions depending on organizational requirements and individual performance.
Why Freshers Should Consider This Opportunity
Fresh graduates often look for opportunities that help them build strong communication skills while gaining corporate experience. This Hexaware recruitment drive provides exactly that by allowing candidates to work in an international customer service environment with structured processes and global exposure.
Candidates can strengthen their interpersonal skills, customer interaction abilities, problem-solving techniques, teamwork, and professional confidence while working with international clients.
Resume Preparation Tips
Candidates should prepare a professional resume highlighting their educational qualifications, communication abilities, internships (if applicable), certifications, technical knowledge, and any customer-facing experience.
The resume should remain clear, concise, and free from grammatical errors. Applicants should also remember to write "JUDE" at the top of their resume as instructed in the recruitment details.
Interview Preparation Tips
Applicants should prepare for:
Self-introduction
Communication assessment
Basic customer service scenarios
English grammar
Voice clarity
Pronunciation
Confidence while speaking
Availability for rotational shifts
Immediate joining discussion
Candidates should maintain professional attire, positive body language, and confidence throughout the recruitment process.
Final Thoughts
The Hexaware Technologies Walk-in Recruitment 2026 offers an excellent opportunity for freshers and experienced professionals seeking careers in International Voice Process, Customer Support, BPO, Customer Success, IT Services, and Business Operations. With attractive salary packages, structured interview rounds, and opportunities to work with international customers, this recruitment drive is well suited for candidates who possess strong communication skills and a willingness to grow in a customer-focused environment.
Interested candidates should attend the walk-in interview between 8th September and 10th September 2026 at the Chennai venue with an updated resume, required documents, and the willingness to work in rotational Australian business shifts. Immediate joiners who meet the communication requirements may find this to be an excellent opportunity to begin or advance their professional careers.
Frequently Asked Questions (FAQs)
Is Hexaware hiring freshers?
Yes. Freshers with strong English communication skills are eligible to apply.
What is the job role?
The position is Customer Support Executive – International Voice Process.
What is the salary for freshers?
Freshers are offered ₹2.5 LPA according to the recruitment details.
What is the maximum salary for experienced candidates?
Candidates with relevant International Voice Process experience may receive up to ₹5 LPA, depending on experience and selection.
What qualification is required?
Candidates should be graduates from recognized institutions.
Is this Work From Home?
No. This is a Work From Office opportunity based in Chennai.
What shifts are available?
Employees should be comfortable working rotational shifts aligned with Australian business timings.
What are the interview dates?
The walk-in drive is scheduled from 8th September to 10th September 2026.
Where is the interview venue?
Hexaware Technologies, Featherlite, 200 Feet Road, Pallavaram, Chennai.
How many interview rounds are conducted?
The selection process includes HR Round, Operations Round, and Technical Assessment.
Who is the HR contact?
The recruitment details mention Jude as the contact person. Candidates should also mention "JUDE" on the top of their resume while attending the interview.
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