Capgemini has announced a recruitment opportunity through the Superset platform for the position of Network Product Support Engineer under its Capgemini Exceller hiring programme.
This opportunity is open to eligible 2026-batch MCA and BTech/BE graduates who are interested in networking, technical support, network monitoring and troubleshooting.
One of the most important highlights is that MCA students from the 2026 batch are eligible to apply. Candidates with BTech/BE qualifications must belong to the specified CSE, IT or Circuit branches.
The selected candidates will work on monitoring network and application platforms, identifying technical incidents, troubleshooting network-related problems and coordinating with internal teams to ensure timely resolution.
The listed compensation is 4 LPA along with a one-time incentive of ₹25,000, making the indicated total compensation 4.25 LPA.
Candidates must be willing to relocate or work from Gurugram, Haryana, and should be comfortable with 24/7 rotational shifts.
Application Deadline: November 14, 2026, at 11:59 PM.
Capgemini Exceller Network Engineer Recruitment 2026 – Overview
Particulars| Details
Company| Capgemini
Hiring Programme| Capgemini Exceller
Job Role| Network Product Support Engineer
Designation| Analyst
Job Function| Engineering
Application Platform| Superset
Eligible Batch| 2026
Eligible Qualification| MCA / BTech / BE
BTech/BE Branches| CSE, IT and Circuit branches only
Job Location| Gurugram, Haryana
Employment Type| Full-Time
Work Mode| Full-Time Office
CTC Mentioned| ₹4 LPA + ₹25,000 one-time incentive
Indicative Total Compensation| ₹4.25 LPA
Shift Timings| 24/7 Rotational Shifts
Application Deadline| November 14, 2026, 11:59 PM
Compensation clarification: Superset's overview displays ₹4,00,000 per annum, while the salary break-up mentions ₹4.25 lakh, comprising ₹4 LPA plus a one-time ₹25,000 incentive. Candidates should verify the final compensation structure in the offer details.
About Capgemini
Capgemini is a global technology and consulting company that provides services across IT, engineering, digital transformation, cloud, cybersecurity and business operations.
The Capgemini Exceller programme offers early-career opportunities for eligible graduates to begin their professional journeys in technology and engineering roles.
This particular opportunity focuses on network product support and technical operations.
About the Network Product Support Engineer Role
The Network Product Support Engineer role involves monitoring network infrastructure, identifying service disruptions and supporting the resolution of technical incidents.
Selected candidates will work with enterprise monitoring tools to detect network alarms, investigate incidents, assess their impact and coordinate with relevant teams.
The role covers different networking and service areas, including:
- Routing and switching
- Network access
- Application layers
- Voice services
- Video services
- Optical networks
Candidates will also be responsible for maintaining incident records, communicating with stakeholders and escalating critical issues when necessary.
This is a technical network support and operations role, not a general customer service position.
Eligibility Criteria
Candidates must carefully review the following requirements.
1. Eligible Graduation Batch
- 2026 batch only, according to the supplied notification.
2. Educational Qualification
MCA Candidates:
- MCA graduates from the 2026 batch are eligible.
- This is an important opportunity for MCA students looking for entry-level engineering and technical support roles.
BTech/BE Candidates:
Only the following branches are mentioned:
- Computer Science Engineering (CSE)
- Information Technology (IT)
- Circuit branches
Candidates from other engineering branches should not assume eligibility.
3. Experience
The supplied notification describes this as a fresher opportunity.
4. Location Flexibility
Candidates must be willing to work from the Gurugram location.
The notification clearly states that last-minute requests to change location or project after joining will not be accommodated.
Mandatory Requirements Before Applying
<badge color="warning">Important – Complete Before Application</badge>
Capgemini has specified an important document and verification requirement.
Candidates must have:
- An active DigiLocker account.
- An active mobile number linked with their Aadhaar number.
Make sure these are ready before starting the application process.
Candidates should also ensure that their personal and educational details are accurate on the application platform.
Key Responsibilities
According to the job description, selected candidates will perform the following activities.
1. Network Monitoring
- Monitor network, service and application platforms.
- Use enterprise monitoring tools.
- Identify network alarms and events.
- Monitor service availability and performance.
2. Incident Detection and Analysis
- Detect and acknowledge alarms.
- Correlate network events.
- Perform initial incident triage.
- Assess the impact of technical issues.
3. Incident Ticket Management
- Create incident tickets.
- Maintain accurate severity levels.
- Record incident timelines.
- Document technical issues and updates.
4. Network Troubleshooting
Troubleshoot issues across different technology layers, including:
- Routing
- Switching
- Network access
- Application layers
- Voice
- Video
- Optical networks
5. Critical Incident Management
- Coordinate P1 and P2 incidents.
- Participate in bridge calls.
- Communicate with relevant stakeholders.
- Escalate incidents to internal teams, vendors and leadership.
6. Technical Coordination
Work with different teams to ensure incidents are investigated and resolved within the required timelines.
Understanding P1 and P2 Incidents
Candidates interested in network support should understand these basic concepts.
P1 – Critical Priority: A major incident that causes significant service disruption or affects critical business operations. It generally requires immediate attention and coordination.
P2 – High Priority: A serious incident that affects important services or users but may have a lower impact than a P1 incident.
The exact priority definitions and response targets depend on the organisation's incident management policies.
Skills to Prepare for This Role
Candidates interested in this position can revise the following technical concepts.
1. Networking Fundamentals
- What is a computer network?
- LAN, WAN and MAN.
- IP addresses.
- Public and private IP addresses.
- Subnetting basics.
- DNS and DHCP.
- TCP and UDP.
2. Networking Devices
- Routers.
- Switches.
- Firewalls.
- Modems.
- Access points.
3. Networking Protocols
- HTTP and HTTPS.
- TCP/IP.
- DNS.
- DHCP.
- ICMP.
- ARP.
4. Routing and Switching
- Basic routing concepts.
- Static and dynamic routing.
- VLAN fundamentals.
- Switching concepts.
- Network connectivity troubleshooting.
5. Troubleshooting Commands
Practise basic commands such as:
- "ping"
- "ipconfig"
- "tracert"
- "nslookup"
- "netstat"
6. Incident Management
Understand:
- Incident identification.
- Incident logging.
- Priority classification.
- Escalation procedures.
- Incident resolution.
- Documentation.
These are suggested preparation topics based on the job responsibilities, not confirmed Capgemini interview questions.
Work Location and Shift Requirements
The job location is Gurugram, Haryana.
Candidates must be prepared for:
- Full-time office work.
- 24/7 operational support.
- Early-morning shifts.
- Evening shifts.
- Night shifts.
- Rotational weekly offs.
Candidates should carefully consider relocation and shift requirements before applying.
The notification specifically states that last-minute location or project change requests will not be accommodated after joining.
Salary and Compensation
The supplied Superset listing provides the following compensation information:
Compensation Component| Amount
Annual CTC mentioned in overview| ₹4,00,000
Annual Salary Component| ₹4,00,000
One-Time Incentive| ₹25,000
Total Indicated Compensation| ₹4,25,000
The ₹25,000 incentive is described as a one-time payment, not recurring annual salary. Candidates should confirm the payment conditions and final CTC structure.
Application Deadline
The application window closes on November 14, 2026, at 11:59 PM.
Candidates are advised to complete their applications as early as possible through Superset.
Do not wait until the last minute, especially because the DigiLocker and Aadhaar-linked mobile requirements must be fulfilled.
How to Apply Through Superset
1. Open the Capgemini Exceller Network Engineer opportunity on the Superset platform.
2. Log in to your Superset account.
3. Review the educational and batch eligibility criteria.
4. Ensure your DigiLocker account is active.
5. Confirm that your mobile number is linked with Aadhaar.
6. Complete the application with accurate personal and academic details.
7. Review the information before submitting.
8. Submit your application before the deadline.
Candidates should use the Superset application listing to verify their eligibility and application status.
Frequently Asked Questions
1. Which company is hiring for this role?
Capgemini is hiring through its Exceller programme.
2. What is the job role?
Network Product Support Engineer.
3. Are MCA students eligible?
Yes. MCA candidates from the 2026 batch are explicitly included in the eligibility criteria.
4. Are 2026 BTech and BE students eligible?
Yes, provided they belong to CSE, IT or the specified Circuit branches.
5. Are other engineering branches eligible?
The supplied notification only mentions CSE, IT and Circuit branches. Candidates from other branches should not assume eligibility.
6. What is the job location?
Gurugram, Haryana.
7. What is the salary package?
The salary break-up mentions ₹4 LPA plus a one-time ₹25,000 incentive, indicating total compensation of ₹4.25 lakh.
8. Is work from home available?
No. The notification specifies a full-time office working model.
9. Are rotational shifts mandatory?
Yes. Candidates must be comfortable with 24/7 rotational shifts and rostered weekly offs.
10. Is DigiLocker mandatory?
Yes. Candidates must have an active DigiLocker account and an active mobile number linked with Aadhaar.
11. What is the application deadline?
November 14, 2026, at 11:59 PM.
12. Where should candidates apply?
Applications are being accepted through the Superset platform.
Final Words for MCA and BTech Students
Capgemini's Exceller Network Engineer opportunity is a valuable opportunity for eligible 2026 graduates, particularly MCA students who are looking to enter the networking and technical support domain.
MCA candidates should pay special attention because the notification explicitly includes their qualification.
Before applying, make sure you satisfy the batch and qualification requirements, have an active DigiLocker account and Aadhaar-linked mobile number, and are comfortable working from Gurugram in rotational shifts.
Application Deadline: November 14, 2026, 11:59 PM.
Don't miss the application window!
Disclaimer: Job Seekers Hub shares job notifications and recruitment information to help candidates discover opportunities. We are not the recruiting company and do not guarantee placement, shortlisting, interview calls or selection. Candidates should verify all details on Capgemini's official careers or Superset application platform before applying.
