Understand the Job Role
Carefully read the job description and Understand the responsibilities, expectations, and required qualifications.
Match Your Skills:
Compare your skills and experience with the requirement of Job.If it Matches then go and apply for the role.
Check Your Eligibility:
Check if you meet the educational and experience criteria before applying to avoid the rejections.
Be Ready With Your Documents:
Update your resume and cover letter to align with the job. Highlight your most relevant skills and experiences to make your application better.
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𝗔𝗕𝗢𝗨𝗧 𝗧𝗘𝗖𝗛 𝗠𝗔𝗛𝗜𝗡𝗗𝗥𝗔
Tech Mahindra is one of the leading global technology and business process outsourcing companies, serving clients across multiple industries worldwide. With operations in more than 90 countries, the company provides innovative technology solutions, customer support services, digital transformation solutions, and business consulting services.
Tech Mahindra is currently hiring candidates for its International Chat Process and is looking for enthusiastic individuals with excellent communication skills who are eager to build a successful career in the customer support and international process domain.
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𝗝𝗢𝗕 𝗗𝗘𝗧𝗔𝗜𝗟𝗦
𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Tech Mahindra
𝗥𝗼𝗹𝗲: International Chat Process Associate
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Noida Sector 62
𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲: Work From Office
𝗦𝗮𝗹𝗮𝗿𝘆: ₹3.75 LPA – ₹5.00 LPA
𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full Time
𝗦𝗵𝗶𝗳𝘁𝘀: Rotational Shifts
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𝗔𝗕𝗢𝗨𝗧 𝗧𝗛𝗘 𝗥𝗢𝗟𝗘
Selected candidates will be responsible for handling customer queries through chat support channels and providing timely resolutions to international customers.
The role requires strong written communication skills, customer-centric thinking, problem-solving abilities, and the capability to handle multiple conversations professionally while maintaining high customer satisfaction standards.
This opportunity is ideal for candidates looking to start or grow their careers in Customer Support, International Process Operations, Client Services, and BPO Operations.
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𝗘𝗟𝗜𝗚𝗜𝗕𝗜𝗟𝗜𝗧𝗬 𝗖𝗥𝗜𝗧𝗘𝗥𝗜𝗔
• Graduates can apply
• Undergraduates can apply
• Freshers are eligible
• Experienced candidates can also apply
• Excellent English communication skills are mandatory
• Immediate joiners will be preferred
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𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦
• Handle customer interactions through chat support
• Resolve customer queries efficiently
• Provide accurate information and solutions
• Maintain high customer satisfaction levels
• Follow company processes and quality standards
• Escalate issues whenever required
• Ensure timely response to customer requests
• Maintain professionalism while interacting with global customers
• Achieve productivity and quality targets
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𝗦𝗞𝗜𝗟𝗟𝗦 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗗
• Excellent written English communication
• Good typing speed
• Customer service mindset
• Problem-solving skills
• Active listening abilities
• Time management skills
• Adaptability and flexibility
• Team collaboration skills
• Professional communication etiquette
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𝗦𝗔𝗟𝗔𝗥𝗬 & 𝗕𝗘𝗡𝗘𝗙𝗜𝗧𝗦
Compensation
• ₹3.75 LPA – ₹5.00 LPA
Additional Benefits
• Both-side cab facility
• Exposure to international clients
• Rotational weekly offs
• Learning and development opportunities
• Career growth and advancement opportunities
• Professional and supportive work environment
• Opportunity to work with a leading global organization
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𝗪𝗢𝗥𝗞 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘
Shift Pattern
• Rotational shifts
Weekly Offs
• Rotational weekly offs as per business requirements
Work Location
• Noida Sector 62
• Work From Office role
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𝗪𝗛𝗬 𝗝𝗢𝗜𝗡 𝗧𝗘𝗖𝗛 𝗠𝗔𝗛𝗜𝗡𝗗𝗥𝗔?
Global Exposure
Work with international customers and global business processes.
Career Development
Gain valuable experience in customer support, communication, and business operations.
Learning Opportunities
Develop professional communication and customer handling skills.
Strong Industry Brand
Build your career with one of the world's leading technology and business services organizations.
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𝗙𝗔𝗤𝘀 | 𝗙𝗥𝗘𝗤𝗨𝗘𝗡𝗧𝗟𝗬 𝗔𝗦𝗞𝗘𝗗 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡𝗦
Are freshers eligible?
Yes. Freshers can apply for this role.
Can undergraduates apply?
Yes. Both graduates and undergraduates are eligible.
What is the salary offered?
The salary ranges from ₹3.75 LPA to ₹5.00 LPA.
Is cab transportation provided?
Yes. Both-side cab facility is available.
Is this a Work From Home role?
No. This is a Work From Office opportunity in Noida Sector 62.
What skills are most important?
Excellent English communication skills, customer service mindset, and problem-solving abilities.
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𝗔𝗣𝗣𝗟𝗬 𝗡𝗢𝗪
Candidates interested in Customer Support, Chat Support, International Process, Client Services, and BPO Operations should not miss this opportunity. Tech Mahindra offers excellent exposure, professional growth, and a chance to work with international customers in a dynamic work environment.
Apply now and kickstart your career with Tech Mahindra.
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